Why Molly Maid is the Trusted Choice for Time-Pressed Families

Hard pressed parents dream about having a cleaner who could take the edge off the housekeeping tasks so they can devote more time to their family. However, questions around security and cost hold them back. Who would we be confident to give the run of our homes and what if they break something? 

At Molly Maid we address these questions by providing a team of two trained and uniformed cleaning professionals, our employees, who are fully insured to work in your home.  They will follow a programme of work agreed with the householder at the time of the in-home estimate (which is free).  The training is taken seriously in both classroom and in practice-homes over many weeks using our effective proprietary cleaning products which are eco-friendly to avoid the use of nasty acids and bleaches. The extremely high standards are maintained through regular re-training and quality control visits by a supervisor. This will equip them to cheerfully tackle the toughest challenges. 

 

All new recruits are fully background checked with at least two references and their home situation taken into account (not just DBS checked) before they are covered by our comprehensive professional insurance.  Therefore, on the rare occasions when a breakage occurs, homeowners can rest assured that they will receive full repair or restitution. 

The cleaning service is guaranteed, so the team will return to address any omissions or shortcomings (a rare occurrence!) provided we are informed within two working days. They will be pleased to do so as each team is paid a percentage of the cleaning price, so customers continued patronage is the key to a regular and rising wage. 

The Molly Maid office will answer calls day or night (by a human being!) so changing days and times or the programme of work and arranging to suspend the service whilst on holiday or during sickness or building work is simple. 

We have to take all these costs into account in our pricing and a balance needs to be struck between the need to pay staff a good wage for the job and offering a fair price to the customer. In addition, our prices include VAT. Our over 400 existing customers all agree that it represents value for money. 

Next time you see the Molly Maid car, with its distinctive pink and navy logo, on someone’s driveway, you’ll know that the homeowners are now free to pursue more family time!’  

 https://www.mollymaid.co.uk/locations/teesside/ 

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